Contact

Contact JoyTellect

Tell us what you need — app help, business or press, or a privacy request — and we will route it to the right person.

Where to go

Pick the fastest route

Most app questions are already answered in the support hub — everything else goes through the form below.

App support

Trouble with Skin Maker or Addon Hub? Start at the support hub — setup, import, billing and crash topics are covered there. Email support@joytellect.com at any time.

Business & press

Partnerships, press inquiries and anything commercial. Use the form and choose the Business or Press topic.

Privacy & data requests

Questions about your data, or access and deletion requests. Choose the Privacy topic and we will confirm receipt by email.

Rights holders: if you believe content available through our apps infringes your rights, choose the IP/takedown topic in the form below and include a link to the item. We review every request and remove confirmed infringing content.

Write to us

Send a message

Include your device model and OS version for app issues — it speeds things up. We aim to reply within 2 business days.

We use it only to reply to you.

We use your message only to answer you. It is never shared with analytics or used for marketing. Prefer email? Write to support@joytellect.com.

NOT AN OFFICIAL MINECRAFT PRODUCT. NOT APPROVED BY OR ASSOCIATED WITH MOJANG OR MICROSOFT.