This Privacy Policy explains how Joytellect (“we”, “us”, “our”) collects, uses and stores information when you use our website, contact us, or interact with our software development services.

1. Information We Collect

We may collect the following categories of information:

• Contact information you submit through our website, such as your name, email address, subject and message.
• Technical information that may be logged automatically by web hosting infrastructure, such as IP address, browser type, device type, referring pages, access time and basic diagnostic data.
• Project-related information you voluntarily provide when asking about software development, support or partnership opportunities.

2. How We Use Information

We may use collected information to:

• respond to inquiries and support requests;
• review project requests and communicate about potential work;
• maintain, secure and improve our website and services;
• prevent fraud, abuse, spam and unauthorized access;
• comply with legal obligations and protect our rights.

3. Contact Form Data

When you submit a message through our website, we process the information you provide for the purpose of responding to your request. You should not send sensitive personal data unless it is necessary for your inquiry.

4. Legal Basis

Where applicable, we process personal data on the basis of one or more of the following:

• your consent;
• our legitimate interest in operating and improving our business and website;
• the need to take steps prior to entering into a contract or to perform a contract;
• compliance with legal obligations.

5. Sharing of Information

We do not sell your personal data. We may share information with service providers that help us operate our website, hosting environment, communications or infrastructure, but only as reasonably necessary. We may also disclose information if required by law or where necessary to protect rights, safety or security.

6. Third-Party Services

Our website or products may rely on third-party platforms, infrastructure providers, analytics services, app stores, advertising partners or software tools. Those third parties may process information under their own privacy policies. We are not responsible for third-party privacy practices outside our direct control.

7. Data Retention

We retain information for as long as reasonably necessary for business, legal, security and record-keeping purposes. We may keep correspondence and technical records for support, compliance and fraud-prevention purposes.

8. International Transfers

Depending on our providers and the nature of our services, information may be processed in countries other than your own. By using our website or contacting us, you understand that such transfers may occur where permitted by law.

9. Data Security

We take reasonable technical and organizational measures to protect information. However, no method of storage or transmission over the internet can be guaranteed as completely secure.

10. Your Rights

Depending on your jurisdiction, you may have the right to request access, correction, deletion, restriction or objection regarding your personal data. To make such a request, contact us using the details below.

11. Children’s Privacy

Our website and services are not intentionally directed to children under the age required by applicable law. We do not knowingly collect personal data from children without appropriate legal basis.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.

13. Contact

Joytellect
Website contact: support@joytellect.com